Odyssey Costumes is the e-commerce branch of Odyssey Theatrical Costume Shoppe located in Southlake, TX (DFW). They have a physical location at 500 N. Kimball Ste. 104 that you can visit when in the Dallas/Fort Worth area. We have been in business since 1974.
Our contact information
By email: sales@odysseytheatrical.com
By standard mail: 500 N. Kimball Ste. 104, Southake, TX 76092
By phone:
817-416-0063 Shoppe hours 10-6 Mon-Fri and 10-5 Saturday
sales@odysseytheatrical.comShipping Information: We normally ship UPS ground or USPS...priority
Orders
Orders will be filled within 72 hours on business days out of season and within 5 business days within the Halloween Season 10/01-11/03...most items can be delivered inside 2 weeks from the time you order.
Refund, Returns and Cancellation Policies:
Due to the nature of our business there are no refunds. If you have a damaged product in original package, we will exchange within 10 days of receipt but cannot refund shipping costs. All sales/discounted products are final and will not be exchanged or refunded.
Frequently Asked Questions:
How to check an order: Simply include your email on the order page and we will send a tracking number for your order, once shipped.
Sizing: Drop us an email at sales@odysseytheatrical.com and we will measure your costume for you so you will get the proper fit.
Always contact us with questions...we are happy to answer your questions so you will get the perfect costume!